Dumfries and Galloway Housing Partnership and Dumfries and Galloway Tenants Federation

They’re going on a bus trip!

DGHP and the Tenants Federation are joining forces to tour Dumfries and Galloway to engage with tenants across the region. Staff and tenant representatives will take information about the Federation and the Partnership out to Kirkconnel and Gretna on Monday 27 September and Castle Douglas and Creetown on Thursday 30 September.

Falkirk Council

All Falkirk Council tenants are being invited to give their comments and thoughts on what they think of their housing service as well as making suggestions as to how the service could be potentially improved.

The consultation is part of Tenants Voice Week, with tenants able to make comments via a suggestion card that will be placed across all Neighbourhood Offices / One Stop Shops. A dedicated email address has also been set up where your views can be made tenan.participation@falkirk.gov.uk.

Comments on any areas of the service are welcomed and there is an assurance that every suggestion will be looked at closely and if possible and practical, be introduced as soon as possible.

Hebridean Housing Partnership

Tenant's voice week starts with an opportunity for tenants to give their opinions on services. The Hebridean Housing Partnership (HHP) want all tenants to make their views known.

George Lonie Chairman of HHP says: "Tenants' views are important to us as we work to improve our services. We need to know what works and what doesn't and what tenants think are the priorities for service delivery. We sent out a survey to all our tenants in late August. The reponse has been very good but we still want more tenants to respond."

All surveys received by the end of Tenant Voice Week at 5pm on 1st October 2010 will be entered into a prize draw. The first two names drawn at random will each receive £50.00. If tenants have already returned their survey their name will automatically be placred into the prize draw. 

Hillhead Housing Association 2000

This is your opportunity to tell us how you think we are doing and what you think of our plans for the future. Perhaps there are now services you would like us to offer?

"The refurbished flat at 15 Highfield Avenue will be open between 11.00am and 3.30pm on Thursday 30 September and members of staff will be on hand to answer questions. So, why not come along, have a look around and have a cuppa and a biscuit". 

Larkfield Housing Association

To mark this occasion our Association is staging a one-day open event on 29th September 2010 for our tenants. We have invited other partner agencies to come along and promote their services on the day, these include Phoenix Community Health Project, Safer Communities, Solas, Strathclyde Fire Rescue Service and Grand Central Savings Bank. We will handing out goody bags containing promotional gifts including pens etc that have been donated to us by contractors. Tenants who attend will also be asked to fill out a short survey, completed survey will then be entered into a free prize draw. Our star prize is a 32" flatscreen television!

North Ayrshire Council

Monday 27th September - RTO's attending Scottish Housing Charter event hosted by South Ayrshire Council hosting an activity programme in sheltered housing complexes - bingo, arts & crafts, games, hosting a chips and chat night to engage with people in temporary accomodation North Ayrshire Tenants & Residents performance meeting linking in with healthy futures 27th September - 2nd October.

In addition this month we have issued a newsletter, held a business plan working group, held major works working group, meeting with travellers, meeting with youth local housing strategy forum. Also consulted on 3 policies, we are doing 2 Estate Inspections, ongoing mystery shopping and held a neighbourhood award and junior warden good citizen award ceremony.

Perthshire Housing Association

Perthshire Housing Association will be seeking their tenants' views about a possible merger with Servite Housing Association during Tenants Voice Week.

A Residents Convention has been planned during Tenants Voice Week. Residents are invited to the Saturday morning Convention opportunity for residents to find out about Perthshire Housing Association's plans for the future.

South Ayrshire Council

The Council start Tenants Voice week with a Bang!! An event is being held on Monday 27th September for South Ayrshire Council tenants and staff to discuss the Scottish Social Housing Charter, other local providers are being invited. TPAS and the Scottish Government Tenant Priorities team will be at the event doing their bit. The South Ayrshire Council event demonstrates active listening to tenants.