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Scrutiny Week

November 16 - November 18


Starting at 10.15am and finishing at 12.30pm each day

Join our free webinars to discover & share all things scrutiny and performance. These sessions are for experienced scrutiny hands or newcomers and aimed at tenants, staff, governing body members.

Everyone is welcome. All you need is an interest in performance and scrutiny and access to the web.

These sesions will be hosted by Lesley, CEO, TPAS and Tony, Development Officer, TPAS.









Lesley said Kevin Stewart MSP, Scottish Government Minister for Housing will launch our first ever Scrutiny Week. We will also be joined by the Scottish Housing Regulator’s CEO Michael Cameron. They will set out why they believe tenants have a central role in scrutinising landlord services and perfomance.


Kevin Stewart

Tony said this will be a gentle run through of what folk need to consider. It’s useful even for experienced people, to think through the early stages, so they can perhaps amend their activities. Often things change overtime and it’s good to stop and consider what improvements are potentially needed.”

Scrutiny is about tenants working together to take a closer look at their landlords services and performance and to make recommendations for improvement.

The webinars will be spread over 3 mornings from 10.15 to 12.30.

You can book places for 1, 2 or all 3 sessions just email elaine.scoular@tpasscotland.org.uk

During these sessions we will be focussing on the following areas:

  • Exploring scrutiny & performance.
  • Investigating undertaking scrutiny
  • Learning about using performance information to improve services
  • Building contacts with experienced tenants and staff
  • Examining improving services through performance & scrutiny.
  • Sharing experiences and ask questions

Sessions at a glance

Day 1 – Introducing Scrutiny.

  • Hear from the Scottish Government Minister, Kevin Stewart MSP and Michael Cameron, Chief Executive, Scottish Housing Regulator why performance and scrutiny are key in housing today
  • Explore, with TPAS Scotland’s best double act Lesley and Tony, about what is needed for successful scrutiny

Day 2 – Using & Reporting Performance

  • Discover, with Kirsty Wells, Head of Housemark Scotland, how performance information is used
  • Learn how 3 very different social landlords inform tenants about performance with:
    • Lynne Cooper, Director of Housing Services, ng Homes,
    • John Houston & Mhairi Mullen – Fife Council
    • Craig Baxter, Tenant Participation Officer- Fyne Homes

Kirsty Wells, CIHCM

Kirsty Wells –   find out more about Housemark here




Find out more about our three social landlords

ng Homes here

Fife Council here 

Fyne Homes here 

Day 3 – Scrutiny in action

Explore and learn from established scrutiny groups: Link Group, Kingdom Housing Association & Aberdeen City Council. These are three successful scrutiny teams. Find out how they carry out scrutiny and the benefits they’ve achieved.

Find out more about these three housing providers

Abderdeen City Council Here 

Kingdom Housing Here

Link Group Here 

Be part of Scrutiny Week – share your experience.

Tell TPAS Scotland about your scrutiny story – what you’ve done & the benefits there have been –in words / photos / leaflets, etc,.

We’ll share them on our website at www.tpasscotland.org.uk

Full Programme

DAY 1 – An introduction to scrutiny

10.15 – 10.30 Introduction to Scrutiny Week & today’s session with Lesley
10.30-10.40 Introduction to today’s session with Lesley
10.40- 11.30 Introduction to scrutiny with Tony
11.30-11.45 Break
11.45 – 12.15 Q & A with Lesley and Tony
12.15 – 12.30 Scrutiny Network Ideas with Tony
12.30 -Close Lesley

DAY 2 – Using and Reporting Performance

10.15 – 10.30 Introduction to today’s session with Lesley
10.30-11.30 Performance and how to use it with Kirsty Wells
11.30-11.45 Break
11.45 – 12.30 Examples of using and reporting performance with Lesley
11.45 to 12.00 Ng Homes – reporting performance to tenants’ group with Lynne Copper
12.00 to 12.15 Fife Council – reporting performance to all with John Houston
12.15 to 12.30 Fyne Homes – reporting performance to all with Craig Baxter
12.15 – 12.45 Q&A with Lesley
12.45 Close Lesley

Day 3 – Landlords and Scrutiny Groups

Explaining what they do and the benefits of scrutiny.

10.15 – 10.30 Introduction to today’s session with Lesley
10.30-12.45 Examples of scrutiny work / groups with Lesley
10.30 – 11.00 Link Group with the chair of their scrutiny panel, Lindsay Anderson and the vice chair, Shona Gorman
11.00 – 11.30 Kingdom Housing Association with Max Scotto, Tenant Participation Officer
11.30-11.45 Break
11.45 – 12.15 Aberdeen City Council with Carol Hannaford, Development Officer
12.15 – 12.30 Q&A with Lesley
12.30 Close with Lesley

Be part of Scrutiny Week – share your experience.

Tell TPAS Scotland about your scrutiny story – what you’ve done & the benefits there have been –in words / photos / leaflets, etc,.

We’ll share them on our website at www.tpasscotland.org.uk




November 16
November 18
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TPAS Scotland