The Charter has a clear focus on engaging with your tenants. The Scottish Housing Regulator is increasing the focus it puts on tenant engagement in its regulatory processes and we’re here to help.
Our six-step tenant engagement health check is the perfect way to audit your engagement approaches to highlight success and identify gaps in policy and practice that need attention. The outcome would be an action plan to help you improve your participation and engagement activities.
We involve your people in our process to make sure their experiences informs our work and develops shared ownership of our recommended actions.
Our Step by Step Guide can be found here: TPAS Healthy Engagement Flyer